Frequently Asked Questions

Billing

CDM

Demo

Subscription

How Can I Get a Subscription?

Visit the AceMccQe website and choose the perfect plan that suits your needs. Click on the “Subscribe” button to be redirected to a secure Stripe checkout form where you can review all the details. After completing your payment, our team will verify it and send a confirmation email to your registered email address. This email will include your username, password, and a login link. Simply click the login link to access your account and get started!

What subscription plans does AceMCCQE offer?

At AceMCCQE, we offer flexible subscription plans to meet your needs. Choose from our 3-month, 6-month, or 1-year plans and enjoy uninterrupted access to our comprehensive resources. Select the plan that works best for you and start your journey with us today!

What should I do if my subscription has expired or is about to expire?

If your subscription has expired for 14 days, you can go to the “Subscription” tab, select the plan you want to renew, and follow the payment instructions.

If you want to renew your subscription before it expires, simply send us an email at support@acemccqe.com, and our team will assist you promptly.

What should I do if my subscription has expired or is about to expire?

If your subscription has expired for 14 days, you can go to the “Subscription” tab, select the plan you want to renew, and follow the payment instructions.

If you want to renew your subscription before it expires, simply send us an email at support@acemccqe.com, and our team will assist you promptly.

Will I be notified before my subscription expires?

Yes, we send reminders to your registered email before your subscription expires.

Billing

What payment methods are accepted?

We accept major credit/debit cards and online secure payment gateways like Strip.

How can I report a problem with my payment?

Contact our support team via the “Support” tab or email support@acemccqe.com

AceMccQe Qbank

What topics are covered in the MCQE1 Qbank?

The Qbank covers a wide range of topics, including internal medicine, pediatrics, and clinical cases.

How do I start practicing questions in the Qbank?

Go to the “AceMCCQE QBank” tab, click on “Create Test,” and choose the desired options for test mode and question mode. Select your preferences, create a block of 40 questions, and then click the “Create Test” button to proceed.

Can I track my performance in the Qbank?

es, detailed performance analytics are available within the Qbank Dashboard.

Are the questions updated regularly?

Yes, our team updates the questions periodically to ensure alignment with the latest exam guidelines

Refund Policy

What is AceAmcQ’s refund window?

AceAmcQ offers refunds only within 24 hours of your initial subscription purchase. After this period, no refunds will be issued.

Am I eligible for a refund if I’ve already used the QBank?

You may not qualify for a refund if you have used 10% or more of the QBank database or accessed other resources such as self-assessments or recalls. Refunds are only considered for minimal or no usage within the 24-hour window.

Are there any fees for cancellation or refund requests?

Yes. A 10% cancellation fee (or a minimum of $10) and any applicable Stripe or payment platform fees may apply to cover administrative and processing costs.

What if I face technical issues accessing my subscription?

If you experience persistent technical problems that prevent you from using your subscription despite troubleshooting efforts, you may be eligible for a refund — provided you follow AceAmcQ’s standard refund procedure by contacting support within 24 hours.

How long does it take to process a refund?

Refunds are typically processed within 5 to 10 business days through Stripe, though actual processing times may vary depending on your payment method and financial institution.

CDM

What is the Clinical Decision Making (CDM) module?

The CDM module provides practice scenarios to enhance your clinical reasoning skills.

Are CDM cases timed?

Yes, most cases are timed to simulate real exam conditions.

Can I review my answers after completing a case?

Yes, detailed feedback and explanations are provided for every case.

Demo

What is the Demo account?

A limited version of the question bank available for trial purposes.

Can I try the question bank in the Demo?

Currently, we are unable to provide a demo account. However, a limited version of the question bank is available in the Demo for trial purposes. Our team is actively working on making a full demo account available soon.

Is the Demo free to access?

Yes, the Demo is free and does not require a subscription.

Frequently Asked Questions

Subscription

Billing

AceMccQe Qbank

Refund Policy

CDM

Demo

Features

Useful Links

Topics

SignUp